Privacy and Policy
1. Privacy Policy
The protection of your personal data is important to us. With this privacy policy we inform you how our company, operating under the name paskevision.com, processes and protects your data in accordance with Regulation (EU) 2016/679 (GDPR) and the Cypriot Data Protection Law (Law 125(I)/2018).
To place an order you must complete and submit the relevant order form with all required details so the purchase can be finalised and the terms of use accepted.
When you register or log in to our online store, we collect the following personal data:
- Full name
- Shipping address and billing address
- Contact details (telephone, e-mail)
- Invoicing details (if an invoice is issued)
- Payment data (for card payments: card number, expiry date, CVV)
These data are used solely for processing your orders and transactions, for customer-service purposes, for accounting compliance, and for sending informational messages if you have opted in.
All your personal data remain strictly confidential and are not disclosed to third parties unless required by law or by court or administrative order. Your credit-card details are not stored on our servers; they are entered directly into a secure environment of the cooperating bank or payment provider.
Under the GDPR you have the right to:
- Access your data
- Request correction or deletion of your data
- Withdraw your consent at any time
- Request restriction of or object to processing
- Exercise the right to data portability
To exercise these rights or for any matter related to the protection of your personal data, you can contact us at:
📧 Email: info@paskevision.com
🌐 Website: https://paskevision.com
2. Returns Policy – Paskevision.com
Our company places great importance on customer satisfaction. If you wish to return a product, please read the terms below carefully.
2.1. Right of Withdrawal
Under Law 112(I)/2004 and Directive 2011/83/EU, you have the right to withdraw from the purchase within 14 days of receiving the product, without having to justify your decision.
2.2. Return Procedure
To exercise this right, please:
- Contact our customer-service department at info@paskevision.com within 14 days of receipt.
- Inform us of your intention to return the product.
- Return the product in its original condition, undamaged, within 14 days of notifying us.
2.3. Return Conditions
- The product must be unused and in its original packaging.
- Products that are damaged or have been used will not be accepted.
- Products delivered incorrectly or found to be defective may be returned at no charge.
2.4. Exceptions
The right of withdrawal does not apply to:
- Products made to order or customised.
- Products which, by their nature, cannot be returned (e.g. for hygiene or safety reasons).
- Discounted items, which are neither returnable nor exchangeable.
2.5. Return Shipping Costs
- In the case of withdrawal, return-shipping costs are borne by the customer, unless the product is defective or incorrect.
- The original delivery costs are borne by the customer unless agreed otherwise.
2.6. Refunds
- After receipt and inspection of the product, we will inform you whether the return is accepted.
- If accepted, the amount paid will be refunded within 14 working days.
- Refunds are made via the same payment method used for the purchase.
3. Cookies
Cookies are small text files that a website stores on your computer or mobile device when you visit it. The website https://paskevision.com uses cookies to improve its functionality for visitors, personalise your browsing experience, and for statistical and advertising purposes.
When you visit the site, certain information is stored, such as your IP address, the type of device you use, your operating system, browser type, preferred language and the pages you visited. This information is anonymous and is not used to identify you unless you explicitly give your consent.
We use:
- Essential cookies, which are necessary for the basic operation of the website.
- Performance cookies, for statistical analysis of traffic (through services such as Google Analytics).
- Functionality cookies, to remember your preferences.
- Advertising cookies (where applicable), to display targeted advertisements based on your interests.
On your first visit to the site, a banner appears requesting your consent to the use of cookies. You can manage your preferences or disable cookies through your browser settings. However, disabling them may limit the functionality of certain parts of the website.
The use of cookies complies with the General Data Protection Regulation (EU Regulation 2016/679 – GDPR) and the relevant Cypriot legislation on electronic communications and privacy.